Situation professionnelle
Souhait professionnel
Résumé
Finance and claims management professional with 8+ years of experience in banking, finance, and insurance operations. Skilled in claims negotiation, SME lending, and financial analysis. Proven record in optimizing recovery rates, managing portfolios, and strengthening payer relationships. Master’s in Finance (USJ, Distinction). Trilingual: Arabic, French, English.
Expériences professionnelles
Claims negotiation specialist
TotalCare , Rabieh
De Janvier 2023 à Aujourd'hui
Claims Negotiation Specialist
TotalCare Offshore
March 2024– Present
- Negotiator: Handling negotiations leading to settle disputes and reach agreements with the insurance companies.
- IDR specialist: Analyzing rejected claims and formulating evidence and arguments to reach successful resolutions in the Independent Dispute Resolution.
- Problem solver: Solving problems and making payer relationships stronger leading to remarkable outcomes.
Medical Billing Specialist
TotalCare Offshore
January 2023– March 2024
- Preparing and submitting billing data and medical claims to insurance companies.
- Monitoring and recording late payments.
- Following up on missed payments and resolving financial discrepancies.
- Investigating and appealing denied claims leading to remarkable outcomes.
- Handling the billing process: posting of incoming checks and negotiations with insurance companies.
Personal banker
Fransabank SAL , Beyrouth - CDI
De Mai 2016 à Novembre 2022
Personal Banker
Fransabank SAL
May 2017– November 2022
- Processing Loan applications and lines of credit for SME and Corporate Clients.
- Monitoring and reporting on Loan portfolio.
- Analyzing and interpreting financial statements.
- Conducting loan appraisal and collects detailed information (personal, business, and guaranties) and arranging to opens new loan account.
- Preparing and executing loan contracts and arranging for disbursement of loan.
- Monitoring the loan and following up of the timely repayment.
- Maintaining contact and good relationship with client.
Teller
Fransabank SAL
May 2016– April 2017
- Conduct bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals…).
- Assess customer needs and introduce new products and services (credit cards, saving bonds…).
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction.
Business consultant
OPALWAVE SOLUTIONS , Beirut
De Janvier 2014 à Août 2015
SAP BPC Consultant
Opalwave Solutions
May 2014– August 2015
- Implementing SAP BPC software for business, planning and consolidation.
- Completed projects:
-Wataniya Mobile: Implementation of SAP BPC 10 for budgeting.
-Bank AUDI: Upgrading reports from version 7.5 to version 10.
-Fattal Group: Creation of Allocation Script Logic.
Parcours officiels
Langues
Arabe - Langue maternelle
Français - Technique
Anglais - Technique