Résumé
Mobile: +961 78 855481
E-Mail: hala.kaawar@hotmail.com Nationality: Lebanese
Languages: English, French & Arabic
Hala Kaawar
I am an Operation Officer, holder of a Master degree in Economics (Banking and Financial Market) from Saint Joseph University – Beirut, with over 5 years of experience in executing loans and credit facilities granted for Corporates and SMEs.
EDUCATION
Master in Economics (Banking and Financial Market), July 2015 Saint Joseph University, Beirut, Lebanon
Bachelor in Economic Sciences, June 2012
Saint Joseph University, Beirut, Lebanon
EXPERIENCE
Lebanese Leasing Company S.A.L. – Fransabank S.A.L. Group – Lebanon
Operation Officer
March 2016 to September 2021
• Preparing and executing the lease contract:
o Coordinate with the legal department for the contract preparation.
o Following up on client’s signature, and contract stamping at the MOF.
o Preparing the necessary documentation to the Central Bank for subsidy request.
• Ensuring proper documentation of the credit files and fulfillment of all conditions requested by the Credit Committee.
• Responsible for the loans’ execution and disbursement.
• Coordinating with the suppliers for clearance and receipt of the financed leased equipment.
• Preparing the monthly aging report, and following up for settlement of unpaid rents through
Fransabank branches.
• Periodic review of the loans’ classification and matching with Moody’s rating.
• Tracking and renewing the insurance policies for the leased equipment.
• Performing duties to ensure the company’s compliance with the Anti-Money Laundering law
(preparing KYC, screening new customers against black lists...).
BLOM Bank S.A.L. – Lebanon
Internship – Retail Banking – Car Loan
November 2012 to February 2013
• Met with the customers to discuss the car loan product.
• Filled up the car loan request files with the customers and submitted them to the Branch Manager.
• Followed on the missed documents with the customers.
• Followed up with the customers for the loan rescheduling.
WORKSHOPS & TRAINING
Lebanese Financial Regulation, ESA Business School – 2018
COMPUTER SKILLS
MS Office ICBS System
Expériences professionnelles
Sales admin coordinator
CIS Group , Jal el dib - CDI
De Mars 2024 à Mars 2025
Operations executive
Coders , Beirut - CDI
De Octobre 2021 à Février 2024
Identify customer needs and issues to delegate them to relevant departments for follow-up.
Find opportunities to grow customer base and build relationships with new clients.
Prepare and execute appropriate offers based on customer requirements and budget (e.g., Support Contract, Professional Services, Business Central, CRM, Licensing).
Track offers and follow up with clients for feedback and adjustments if needed.
Coordinate between project managers and clients to ensure reasonable project time frame and deliverables as per the contract.
Track and renew subscriptions (e.g., License, Contracts, Support).
Audit Microsoft invoices and provide instructions for related payments.
Invoice customers as per offer terms and track collections.
Communicate with Microsoft and LS Retail representatives regarding our client's status.
Operation officer
Fransabank SAL , Beyrouth - CDI
De Mars 2016 à Septembre 2021
• Preparing and executing the lease contract:
o Coordinate with the legal department for the contract preparation.
o Following up on client’s signature, and contract stamping at the MOF.
o Preparing the necessary documentation to the Central Bank for subsidy request.
• Ensuring proper documentation of the credit files and fulfillment of all conditions requested by the Credit Committee.
• Responsible for the loans’ execution and disbursement.
• Coordinating with the suppliers for clearance and receipt of the financed leased equipment.
• Preparing the monthly aging report, and following up for settlement of unpaid rents through Fransabank branches.
• Periodic review of the loans’ classification and matching with Moody’s rating.
• Tracking and renewing the insurance policies for the leased equipment.
• Performing duties to ensure the company’s compliance with the Anti-Money Laundering law (preparing KYC, screening new customers against black lists...).
Stage
BLOM BANK s.a.l. , Beyrouth - Stage
De Novembre 2012 à Février 2013
• Met with the customers to discuss the car loan product.
• Filled up the car loan request files with the customers and submitted them to the Branch Manager.
• Followed on the missed documents with the customers.
• Followed up with the customers for the loan rescheduling.
Parcours officiels
Langues
Arabe - Langue maternelle
Français - Technique
Anglais - Technique
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